UX Researcher

Who are we?

Flying Bisons is a leading Digital Consulting & Delivery company based in the heart of Europe, Warsaw. Our mission is to help our clients to Unleash Digital Potential™. We discover, define, design, and develop world-class digital products that drive business results for our clients, shaping digital experiences for millions of people around the world.

We stand out due to our end-to-end process that allows us to approach each and every challenge with confidence that we can deliver the best results. Our expertise includes Research, Digital Strategy, Branding, Content (Written, Photos, Videos), Product Design, Web & Mobile Development, Data Analytics & AI.

Join our 120-people team to co-create industry-defining products and heart-racing experiences for the biggest brands (Mercedes AMG, IKEA, KFC, eObuwie, Żabka, Sanofi, Zain) and disruptive startups (like Booksy, Nethone, Telemedi, or DevSkiller)!

Your Role & Responsibilities:

• Prepare and manage the research environment

• Execute research processes, including exploratory user studies, concept validation, and usability testing

• Prepare and facilitate strategic and creative workshops with our clients, and collaborate during key project stages (e.g., kick-offs, implementation phases)

• Synthesize and communicate findings to inspire the design and product decisions and create visibility across departments

• Create personas, user journey maps, and blueprints as outputs of the research you conducted

• Plan and conduct meticulous desk research and analysis (trends, market insights, competitive analysis and benchmarking)

• Collaborate with other researchers, as well as with the interdisciplinary team (designers, strategists, developers, data analysts)

Your Profile & Skills Required

• Proven commercial experience as a UX Researcher, using both qualitative and quantitative research methods

• In-depth understanding of the digital product lifecycle

• Familiarity with techniques such as card sorting, RITE, and tree testing is a plus

• Ability to create research tools, such as standardized scenarios for different types of exploratory/usability research

• Knowledge of qualitative research methods (e.g., IDIs, FGIs, ethnographic studies)

• Good command of written and spoken English and Polish (C1+)

• Strong communication and presentation skills

• Proactive and solution-oriented approach

• Ability to navigate and influence multiple stakeholder groups

• Strong attention to detail and highly developed organizational skills

What do we offer?

🤝 B2B contract

🌍 Flexible work mode (100% remote, office or mix)

💚 7-hours working day (+1 hour break)

⛱ 24 days (+national holidays) of paid leave

🍀 Private healthcare (Enel-Med)

⚽ Co-financing for a Multisport card

🏢 Possibility to work from our modern office (WeWork Mennica Legacy Tower)

🇬🇧 English and Arabic lessons

👨‍💻 Apple equipment (MacBook)

👨‍🎓 Regular Knowledge Sharing meetups & workshops

📚 Access to our educational library

🎉 Team meetups and parties

Why work with us?

• Unleash Your Potential: We don't just encourage growth; we're your partners! Our feedback culture is as regular as your morning coffee.

  Routine feedback meetings, feedback workshops, and a well-defined career path ensure a transparent way for continuous development.

• Elevate with Flying Spirit: We value a flat structure, allowing you to work directly with experts and report to leaders who are hands-on in projects.

  Here, synergetic teamwork is the way we thrive.

  Knowledge-sharing meetups, consultations with managers, regular team integrations, and a culture of support are how we roll to provide an environment where you want to grow.

• Thriving Partnerships, Boundless Opportunities: With diverse clients and a team, our work is beyond borders.

  Whether your location is Poland or Saudi Arabia, you might work for special projects in another country or integrate and network with industry specialists.

• Our people: Check our Instagram or YouTube channel to see who the Bisons are!

Need more information?

Drop a line at careers@flyingbisons.com